Privacy Policy

Effective Date: Sunday, 15 December 2024

Introduction

Welcome to nicotine-free.com! This Privacy Policy outlines how we collect, use, retain, secure, and disclose your data when you use our website (the “Site”). It also details your rights regarding using, accessing, and correcting your data.

This Privacy Policy applies to your use of the Site via desktop, mobile device, or other means, including mobile applications and mobile-optimized websites. Please review this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you accept and agree to this policy.

If you disagree with the terms of this Privacy Policy, please discontinue your use of the Site.

We reserve the right to amend this Privacy Policy at any time. Changes will take effect immediately upon posting the updated policy to the Site. By continuing to use the Site after changes are posted, you accept the revised Privacy Policy.

Who we are

At nicotine-free.com, we are committed to offering a healthier alternative for individuals exploring nicotine-free vaping products. We focus on providing quality and innovative solutions for those seeking a smoke-free lifestyle. Our mission is to create a safe, reliable, and customer-friendly experience, ensuring our offerings align with your health-conscious goals.

A. Collection of Personal Data

We collect and process the following categories of personal information:

• Information You Provide: Name, email, phone number, shipping and billing addresses, and demographic details (age, gender, etc.), provided during registration or use of features like online chat or forums.
• Social Media Accounts: When registering via platforms like Facebook or Twitter, we collect your account name and profile picture.
• Activity Data: Interaction with the Site, such as pages viewed, purchase history, IP address, and browser information.
• Mobile-Specific Data: Device type, geolocation, and operating system details when accessing via mobile devices.
• Payment Details: Payment methods, transaction history, and related data for order fulfillment.

Providing your personal data is optional but may be necessary to access certain Site features.

B. Use of Personal Data

We use your personal data to:

1. Verify your identity and eligibility to register.
2. Manage your account and transactions.
3. Provide customer service and respond to inquiries.
4. Process and fulfill orders, including payments and deliveries.
5. Detect fraudulent activities and ensure account security.
6. Personalize communications based on your activity.
7. Improve Site functionality through research and analytics.
8. Deliver promotions, newsletters, and targeted advertising (with your consent).
9. Comply with legal obligations and assist law enforcement.

C. Disclosure of Personal Data

We may share your data with:

• Service Providers: For payment processing, email delivery, analytics, and other operational needs.
• Business Partners and Affiliates: To offer relevant products, services, or promotions.
• Legal Authorities: As required by law or to protect rights, property, and safety.
• Third-Party Advertisers: To provide tailored ads based on browsing activities.
• Potential Buyers: During business transfers, such as mergers or acquisitions.

Data shared will adhere to applicable privacy laws.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions.

Types of Cookies

1. First-party cookies: Set by the website you are visiting (e.g., nicotine-free.com).
2. Third-party cookies: Set by external services or websites (e.g., analytics providers).

Cookie Categories

• Essential Cookies: Necessary for the website to function properly. Without these, certain features (e.g., account login, shopping cart) may not work.
• Performance Cookies: Collect data about how visitors use our website (e.g., pages visited, time spent on pages). This helps us improve the site’s performance.
• Functional Cookies: Remember your preferences and settings, such as language or region, to provide a more personalized experience.
• Targeting/Advertising Cookies: Track your browsing habits to display relevant advertisements.

How We Use Cookies

We use cookies to:

1. Enhance Functionality: Enable core features like login, shopping cart, and secure browsing.
2. Analyze Performance: Monitor website traffic and identify usage patterns to optimize user experience.
3. Remember Preferences: Store choices such as language, currency, and location for a personalized experience.
4. Deliver Targeted Ads: Provide personalized advertising based on your browsing behavior and preferences.
5. Social Media Integration: Enable sharing of content on platforms like Facebook, Instagram, or Twitter.

Cookies We Use

1. Essential Cookies

• Example: Session Cookies
• Purpose: Maintain user login status and remember items in the shopping cart.
• Expiry: Removed when you close your browser.

2. Analytics Cookies

• Example: Google Analytics
• Purpose: Track visitor behavior, such as page views, session duration, and bounce rate.
• Expiry: 1 to 2 years (depending on the provider).

3. Advertising Cookies

• Example: Google Ads, Facebook Pixel
• Purpose: Deliver personalized ads and measure campaign effectiveness.
• Expiry: Up to 90 days.

4. Functional Cookies

• Example: Language Preference Cookie
• Purpose: Save your preferred language for future visits.
• Expiry: 1 year.

Managing Cookies

You have the right to control and manage cookies stored on your device.

How to Disable Cookies

• Browser Settings: Most browsers allow you to disable or delete cookies via their settings menu. Refer to your browser’s help section for specific instructions.
• Opt-Out Tools: Use tools like Your Online Choices or Google Ads Settings to opt out of targeted advertising.

Consequences of Disabling Cookies

Disabling certain cookies may impact your ability to use specific features on the website, such as account login or shopping cart functionality.

Third-Party Cookies

We work with trusted third-party services that may also place cookies on your device to deliver services like analytics, advertising, and social media features.

Examples of Third-Party Providers:

• Google Analytics: Tracks user activity and provides website performance insights.
• Facebook Pixel: Measures ad performance and helps with remarketing efforts.
• AdRoll: Delivers personalized ads based on browsing behavior.

These third parties have their own cookie policies. Please review their privacy policies to understand how they use your data.

Your Consent

When you first visit our website, we display a cookie banner informing you about the use of cookies. By continuing to use the site, you consent to the placement of cookies as described in this policy.

You can withdraw your consent at any time by adjusting your browser settings or contacting us.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or how we use cookies. Any updates will be posted on this page with the revised date.

E. Minors

The Site is intended for adult users only. We do not knowingly collect information from individuals under 18. Parents or guardians can contact us to remove any data provided by minors.

F. Security of Your Information

We implement robust administrative, technical, and physical measures to secure your data. While we strive to protect your data, no method of transmission is entirely secure. You transmit data at your own risk.

G. Rights Regarding Personal Data

You have the right to:

• Access, update, or delete your data.
• Withdraw consent for marketing communications.
• Object to processing or request data portability.

For any requests, contact us via the information below.

Contact Us

If you have any questions about this Cookie Policy, please contact us at:
Email: support@nicotine-free.com